Machine learning (ML) has become indispensable for sentiment analysis, the process of discerning the emotion expressed in text – be it positive, negative, or neutral. ML’s strength lies in its
Machine learning (ML) has become indispensable for sentiment analysis, the process of discerning the emotion expressed in text – be it positive, negative, or neutral. ML’s strength lies in its
Natural Language Processing (NLP) is a field within artificial intelligence (AI) that focuses on enabling computers to understand, interpret, and generate human language. It draws on multiple disciplines, including computer
Machine learning is a powerful technology that can automate and improve various functions within a call center, such as predictive call routing, interactive voice response, conversational AI, emotional intelligence AI,